Social media management for service businesses

A more consistent social presence, handled with care

We manage content planning, graphic design, posting, and community support for UK service businesses that need a more active, more consistent, and more credible public presence.

Social media growth visual

What's included

Everything in your monthly social management

The aim is not simply to keep channels active. It is to present the business with more consistency wherever people check your presence before deciding whether to make contact.

Original content creation

Posts, captions, and stories are written in your brand voice across Instagram, Facebook, LinkedIn, and X with enough range to support recognition, trust, and continuity.

Branded graphic design

Custom visuals and reusable templates keep the account looking recognisable and professionally managed rather than fragmented over time.

Content calendar and scheduling

Posts are planned and approved in advance through a shared calendar so the channel stays active without requiring last-minute improvisation from your team.

Community management

Comment monitoring, reply handling, and DM support help maintain engagement quality and reduce the impression of an unattended or inconsistent brand.

Paid social support

Where appropriate, paid social support extends the reach of stronger content rather than relying on promotion to compensate for weak messaging.

Monthly performance report

Reach, impressions, follower growth, engagement quality, and link clicks are summarised in clear reporting so you can judge whether the visibility is leading to genuine interest.

Why outsource social media

A neglected social presence changes how the business is perceived

Social channels now operate as part of the trust layer around a business. A dormant or inconsistent presence can make the company appear less current and less attentive than it really is.

  • 54% of buyers check a brand's social channels before contacting them
  • Consistent monthly posting increases organic reach by 3-5x
  • Businesses with active social media generate 78% more repeat enquiries
  • Manual posting takes 5-8 hours per week on average
  • Professional visuals increase engagement rate by up to 300%

Combined with web design

When paired with a stronger website, social management helps present the business more consistently across the places prospects usually check before making an enquiry.

View web design service

Social media packages

Monthly packages by post volume

The tiers reflect posting volume, platform coverage, and the level of management required, so the retainer can match the pace of the business rather than forcing a generic plan.

Starter Social

For businesses that need a steady baseline presence on one or two platforms.

GBP 300/mo

  • 6 posts per month
  • 2 platforms covered
  • Branded graphics included
  • Monthly report
Start Starter Social

Growth Social

For businesses using social as a more important part of visibility, retention, and campaign support.

GBP 850/mo

  • 20 posts per month
  • All platforms covered
  • Reels and short video content
  • Paid social support (boost management)
  • Weekly engagement monitoring
Start Growth Social

Extra Posts Add-on

Add extra post volume when you need more coverage for a launch, campaign, or seasonal push.

GBP 150 per 5 posts

  • Available on all tiers
  • Same-tier quality and branding
  • Requested monthly or as needed
Ask About Add-on

Bundle discount

Pair with SEO for a full growth retainer

SEO + Social bundle

Combine both retainers when the business needs stronger search visibility and a more consistent social presence working in parallel.

Full growth retainer

Bring SEO, social, paid search, and maintenance together when you need a more joined-up delivery structure rather than separate suppliers.

Social media FAQ

Questions we get asked about social management

We begin with a brand-voice review and a working brief. That gives the content a reference point for tone, phrasing, and subject matter before anything is scheduled, and the monthly calendar is still shared for approval.

Instagram, Facebook, LinkedIn, and X are the standard platforms. TikTok and YouTube Shorts can be added where the format suits the business. The recommendation is based on audience fit rather than on whichever channel happens to be fashionable.

Absolutely. Many clients post organic behind-the-scenes content in addition to managed posts — it often performs very well. We coordinate via the shared content calendar so there's no duplication or conflicting messaging. You stay in control; we handle the strategy and consistency.

We build a monthly content calendar from your services, upcoming events, seasonality, industry news, and audience engagement data. We plan promotional posts, educational content, testimonials, and engagement hooks based on what generates the best results for your sector. You review and approve the calendar before anything is scheduled.

Paid social support — boosted posts, Facebook and Instagram ads, retargeting campaigns — is included on the Active Social and Growth Social tiers. Ad spend budget is separate and managed transparently: you see exactly where every pound is going. For dedicated paid social campaigns, this is also available as a standalone add-on.

Each plan includes a monthly report covering reach, impressions, engagement patterns, follower movement, link clicks, and website referral traffic. Where paid support is involved, the reporting also includes the relevant paid metrics in plain language.

Usually yes. A smaller but attentive audience is often more useful than a large inactive one, and social presence now functions as part of the trust check many prospects make before contacting a business.

Yes — and we encourage it. Real photos and videos of your team, your work, and your products consistently outperform generic stock imagery. We provide a simple asset brief each month telling you exactly what photos or clips would be most useful, so you capture them as part of your normal operations without it becoming a burden.

Retainers run on a rolling monthly basis with notice to pause or cancel. That gives the business room to respond to seasonality, budget changes, or quieter periods without unnecessary rigidity.

Need a clearer social plan?

Tell us how often you want to show up, which channels matter, and what role social should play in the wider enquiry journey, and we will recommend the right level of support.

Request Social Review
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